The Diploma in Healthcare Service at the University of Wollongong (UOW) in Glenmarie, Selangor, is a comprehensive three-year program designed to equip graduates with the skills and knowledge necessary to enhance the delivery and management of healthcare services. This innovative program uniquely blends hospitality with healthcare, addressing the evolving needs of the industry, particularly in the context of medical tourism.

As one of the fastest-growing sectors for employment, the healthcare industry demands educated and trained professionals who can provide high-quality services. This diploma prepares students to meet these demands by focusing on hospitality needs within healthcare, including customer service, feedback management, logistics, medical records, bed board management, and event planning.

The curriculum covers a broad spectrum of topics, integrating health sciences and information technology to ensure graduates are well-rounded. Students will develop critical analytical thinking and leadership skills, with an emphasis on managing international patients and customer relations.

During the final semester, students gain practical experience through a six-month industrial placement, where they apply their learning in real-world hospital settings. This hands-on experience is essential for demonstrating their ability to manage front-line processes and apply principles of revenue management in a healthcare context. Overall, the program is designed to prepare graduates to make a significant impact on the health and well-being of future generations.

Entry Requirements

SPM / GCE O Levels / UEC :

• 3 Credits including Mathematics or Science
• 2 Credits in any other subject
• Pass in Bahasa Melayu, English and History

For other qualifications and certificates (e.g., UEC, Foundation, STAM, etc..) please contact our educational consultants or submit your application for Admission assessment.