Refund Policy

Effective Date: 16 Jan 2024

At YourUni, we strive to provide exceptional service to all our clients. We understand the importance of clarity in our refund policy, and we want to ensure that you fully comprehend our approach to refunds for our paid services.

Non-Refundable Services:

Please note that all services rendered by YourUni Educational Agency are non-refundable. Once payment is made for any service, it is considered final, and refunds will not be provided under any circumstances.

Cancellation Policy:

While our services are non-refundable, we understand that situations may arise that require cancellation or adjustment of services. In such cases, please contact our customer support team as soon as possible to discuss any available options.

Exceptional Circumstances:

Exceptions to our non-refundable policy may be considered only in rare cases of demonstrable and extreme circumstances. These instances will be reviewed on a case-by-case basis, and decisions will be made at the discretion of YourUni Educational Agency.

Contact Us:

For any inquiries, concerns, or cancellation requests, please reach out to our customer support team via +60177450774.

Policy Updates:

Please note that YourUni reserves the right to update, modify, or change this refund policy at any time without prior notice. We encourage you to review this policy periodically for any updates.

By engaging with our services, you acknowledge and agree to abide by this refund policy.